FAQ's

Q. How long will it take for my item's to arrive?

  • A. We understand the importance of timely delivery. Here's a breakdown of our delivery time line:
  • Order Cut Off Time: 2:00 PM (Eastern Standard Time) Monday-Friday
  • Order Handling Time: 3-4 Business Days (Monday- Friday)
  • Transit Time:   3- 5 Business Days (Monday-Friday)
  • Total Delivery Time: 6-9 business days. Rest assured, we work diligently to get your order to you as quickly as possible so you can get your product without delay.
Q. Where can I place an order from?
  • A. Car Play Depot ships products within the United States.
Q. Will I receive a confirmation number when I place an order?
  • A. Certainly! After placing your order, you’ll receive an email containing your order number and details. When your order is shipped, we’ll send you a shipping confirmation email with a tracking number and link. You’ll also receive an email notification when your order has been delivered.
Q. How can I pay?
  • A. We offer a variety of payment options to suit your preferences. You can securely pay for your order using all major credit and debit cards, including:
  • Visa
  • Diners Club
  • Apple Pay
  • Google Pay
  • Shop Pay
  • Mastercard
  • American Express
  • Discover
Q. Is Checkout on this site safe and secure?
  • A. Your security is our highest priority, so you can shop confidently knowing that all transactions on our site are protected. We use the latest encryption technology to keep your personal and financial information safe and secure.
Q. Who can I contact if I have a problem with my order?
  • A. Our committed Customer Service Team is here to support you at every stage. Whether you have questions about returns, need help with an exchange, or want to check on your order, we're just an email away. Contact us 

Customer Service Hours:

Monday - Sunday 9:00AM - 4:00PM (EST)

E-mail: info@carplaydepot.com 

Chat: Monday - Sunday 9:00AM - 4:00PM (EST)

Phone: +1 (765)490-4398

Business Address

Car Play Depot

2817 Wyndham Ct.

West Lafayette, Indiana 47906 USA